Caroma H2Zero Urinal Servicing
Caroma H2ZZero urinals are a fantastic, waterless solution for commercial washrooms! Many businesses are investing in these urinals to reduce water use and meet sustainability goals.
But, like any other plumbing system, Caroma H2Zero urinals still need regular urinal maintenance to keep them clean, odour-free and functioning well.
Professional servicing, using products such as urinal cakes, mats, and cleaners, is important if you want to keep your urinals in good condition.
At Urinal Cake, we specialise in keeping waterless urinals like the Caroma H2Zero clean and in top working order! In this article, we'll explain how these systems work, how to tell when they need servicing, and how to carry out proper urinal maintenance.
The Caroma H2Zero urinal is a waterless system that functions using a unique cartridge design. Instead of flushing, it has a one-way diaphragm that allows urine to pass into the drainage system while blocking nasty odours from escaping. This mechanism not only saves water but also reduces environmental impact, which is a big win for sustainability-conscious businesses!
Unlike traditional urinals that rely on litres of water per flush, the H2Zero operates completely dry. The heart of the system is its replaceable cartridge, which contains a barrier liquid and a mechanical seal to prevent sewer gases from rising. As urine enters the bowl, it flows through the cartridge, bypasses the seal, and drains out, while odours are effectively trapped!
Commercial businesses prefer Caroma H2Zero urinals because they offer a hygienic, low-maintenance, and eco-friendly solution that reduces water usage and operating costs. They are the perfect urinals for high-traffic restrooms!
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Despite having no water flow, Caroma H2Zero urinals still collect uric acid crystals, organic build-up, and bacteria over time. This makes urinal maintenance critical. Products like urinal mats can help capture debris, while urinal cakes and enzymatic urinal cleaners break down odours and biofilm.
Waterless urinals are still exposed to the same waste, traffic, and environmental conditions as traditional systems. Without regular maintenance, the internal cartridge can become clogged with scale, leading to slow drainage and unpleasant odours that customers will quickly notice. The trap can also dry out or become coated in residue, reducing its ability to seal off sewer gases. Routine servicing ensures the cartridge is replaced on time, the trap is cleaned correctly, and the bowl is sanitised with the right products. This preventative care keeps the Caroma H2Zero performing efficiently and reduces the amount of repairs needed!
Even without moving parts or water lines, H2Zero urinals still have clear signs that show when servicing is due. Here's what you need to look out for:
- Persistent odours, even after cleaning
- Slow drainage or standing liquid
- Discolouration or staining
- Overflow from the cartridge housing
- Frequent clogs or backups
These symptoms usually indicate that the cartridge is either full, improperly seated, or that the internal trap has accumulated too much waste. In some cases, the wrong urinal cleaner (harsh chemicals) can damage components, worsening the problem.
Using urinal cakes and urinal mats helps extend the time between services, but it doesn't replace the need for professional urinal maintenance. Recognising early warning signs saves you money and prevents customer complaints caused by unpleasant smells or unsanitary conditions!
Professional servicing of a Caroma H2Zero urinal is more than just a basic clean. It's a service designed to keep the system operating efficiently and odour-free. It also helps you stay compliant with your local hygiene standards and provide a healthy environment for your clients. The first and most crucial step is cartridge replacement, which is typically required every 6–12 months, depending on usage. This ensures the one-way diaphragm continues to block sewer gases and drain properly.
Next, the internal trap and pipework need to be cleaned using a non-corrosive urinal cleaner, specifically formulated for waterless systems. This step removes uric acid build-up and organic matter that can cause blockages and odours. The technician will also inspect for leaks, slow drainage, or other signs of wear.
As part of odour control and hygiene, urinal cakes are added to the bowl to neutralise smells, and urinal mats are replaced to prevent debris from entering the system. Surface areas around the urinal are then sanitised to ensure a fresh, clean restroom experience.
Routine professional urinal servicing will extend the lifespan of your H2Zero urinals and reduce the risk of costly repairs. Our team provide expert urinal maintenance tailored specifically to waterless urinal systems like the Caroma H2Zero.
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Foul Odours
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Without regular servicing, bacteria and uric acid buildup can cause persistent, offensive smells that can turn customers or tenants away.
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Blockages & Overflows
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Ignoring cartridge changes can lead to clogs that require emergency plumbing services.
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Increased Repair Costs
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A poorly maintained system can suffer irreversible damage, requiring full replacement of the urinal or connected piping.
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Poor Hygiene
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Restrooms reflect your brand or facility. Dirty, smelly urinals damage reputation and customer trust.
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Health Hazards
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Standing urine and biofilm create breeding grounds for bacteria and flies, posing health risks for customers and employees.
Using the right products, including urinal cakes, urinal mats, and a professional-grade urinal cleaner, does a lot of good. But without routine urinal servicing, the system can fail. You need to protect your investment with scheduled care!
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Daily
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Inspect the urinal for any odours or standing liquid. Replace urinal mats if they are heavily soiled or worn, and ensure the bowl area is free of debris.
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Weekly
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Wipe down the bowl and surrounding surfaces using a pH-neutral, non-corrosive urinal cleaner. This helps remove surface bacteria and maintain a hygienic restroom environment.
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Monthly
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Replace urinal cakes to keep odours under control and provide a consistently fresh scent. Check for slow drainage or visible residue around the cartridge area.
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Every 6–12 Months
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Schedule a professional service to replace the cartridge, clean internal components, and check for wear or damage. High-traffic restrooms may require servicing every six months, while low-traffic areas can often go up to a year.
By staying on top of this servicing schedule, you'll extend the life of your Caroma H2Zero urinal and ensure a clean, professional washroom experience for all your customers.
At Urinal Cake, we specialise in keeping your commercial washrooms clean, odour-free, and operating efficiently. We work with a wide range of clients, who all have one thing in common: they want reliable, high-quality urinal maintenance that works!
We offer tailored solutions designed to meet the specific needs of your site, whether it's a single-office restroom or a high-traffic stadium. No two facilities are the same, which is why we adjust our servicing plans based on your usage levels, foot traffic, and budget. From routine cartridge replacements to supplying urinal cakes, urinal mats, and eco-friendly urinal cleaners, we've got your urinal system covered.
We work with:
- Facility Managers: We make your job easier by ensuring your urinals are hygienic, functional, and low-maintenance, helping you meet health and safety standards effortlessly.
- Cleaning Professionals: Need a specialist for waterless urinals while your team handles the rest? We're your go-to experts.
- Business Owners: Whether you run a gym, café, office, or bar, a clean bathroom makes a lasting impression on your customers and staff.
We offer one-off urinal services that are perfect for sudden odour issues, pre-audit cleaning or inspections, moving into a new business property, as well as blockages and drain problems. We also offer quarterly maintenance plans. This regular maintenance brings you a consistently clean and fresh-smelling bathroom, and helps you prevent 95% of all urinal blockages!
It's important to note that we don't replace your general cleaners. We offer specialised deep cleaning for urinal systems like the Caroma H2Zero, which require professional attention beyond surface-level cleaning.
Urinals may not be glamorous, but they're a key part of how your space functions. Having a dedicated servicing partner means less stress, fewer complaints, and better washroom experiences for everyone!
Caroma H2Zero urinals are a clever, water-saving solution for commercial restrooms, but, like any other system, they need regular maintenance. Whether it's replacing cartridges, using quality urinal cakes and urinal mats, or choosing the right urinal cleaner, professional servicing makes all the difference.
Urinal Cake know everything about waterless urinal care, offering everything from one-off fixes to quarterly maintenance plans tailored to your facility. No matter your industry or building size, we'll help you stay on top of odour control and system performance.
Book a service or request a free quote today and experience the difference of having a dedicated urinal maintenance partner for your business!
